与德州人达成协议

机构名称

拉马尔州立大学亚瑟港

提供的服务

拉马尔州立大学亚瑟港 provides accessible postsecondary education and training opportunities for a diverse population of Southeast Texas including students pursing a degree for the first time, those students returning for personal or professional enhancement, those students seeking career changes or promotion, and to those organizations 寻求提升员工的技能.
 

服务原则、目标

拉马尔州立大学亚瑟港 pledges to provide quality instruction 和服务 in a professional, honest, timely, impartial, accurate, courteous, and efficient way. Our instruction and related services are offered with flexibility in scheduling, locations, delivery methods, and content to those students pursuing postsecondary education. Our students have the right to expect quality services in a safe environment while seeking enrollment, advisement, financial assistance, special services, instruction, 或其他教学相关服务. 我们致力于提供最好的产品 服务和质量指导通过:
 

访问和保留:

• 灵活的服务
• 财政负担能力
• 适应性输送系统
• A student body representative of demographic patterns of the service community
• 安全、美观的环境

专注学习:

• 传统大学教育的前两年
• 课程与个人和世界的多角度
• 提高就业潜力
• 支持地区雇主

核心价值观:

•  Foster the understanding that education, as distinct from training, demands knowledge 关于世界上人类经验的各种截然不同的观点.
• All students require personal attention during enrollment and pledge to meet their individual needs for personal and educational services, financial aid, and instruction.
• Assure access to students by providing a qualified, on-campus staff, automated methods of registration and advisement that can be available to students at remote sites, and information provided through a variety of traditional and electronic media.
• Assert that the foundations for student success include successful completion of courses and programs of study, academic performance at the university following transfer, the attainment of individual goals, acquisition of skills and demeanor necessary for employment, and the development of values and concepts that allow the student to make 就业后立即做出有意义的贡献.

社区连接:

We will embrace the belief that a curriculum should contain courses that (1) provide multiple perspectives about the individual and the world in which he or she lives, (2) stimulate a capacity to discuss and reflect upon individual, political, and social aspects of life, (3) accentuate the students exploration and understanding of ways in which to exercise responsible citizenship, and (4) facilitate the integration of knowledge and understanding of the interrelationships of the disciplines.
 

持续改进的伙伴关系

拉马尔州立大学亚瑟港 works in partnership with citizens, regional businesses, industries, schools, service sector organizations and other community organizations, 提供优质、持续的服务. 我们寻求通过持续的改进 assessment of our services through customer satisfaction surveys, student services surveys, faculty evaluations, business and industry needs assessments, focus groups 咨询委员会.

最长等待时间标准

Every effort is made to provide services in a professional, honest, timely, impartial, 准确、礼貌、高效. 我们努力达到最低的等待标准 time on all occasions, realizing that in periods of high quantity of demand that the 时代可能会超越我们的目标. 然而，我们的目标是消除任何多余的等待时间 and plan appropriately for overload times to allow minimization of waiting periods. 下列服务的大致轮候时间为:

• Determine financial aid awards within three weeks of receiving completed file
• Initial on-site assessment to begin registration process - 15-20 minutes
• 在15分钟内收到付款并填妥文件
• 通过考试取得学分- 5个工作日
• Receipt of transcript evaluation - completed by end of first semester after receiving 正式完成档案
• Process admission applications with completed and official file - 3 working days
• 处理成绩单要求- 3个工作天

学生s are encouraged to contact the Special Populations and Handicapped 服务 Office at least two weeks prior to class to arrange for specialized services. 在一个 situation where special materials or equipment must be purchased, allowance for sufficient 订购、接收和安装设备的时间将是必要的. 特定的信息 有关有特殊需要学生的资料，请参阅学院目录.

学生s administered the ASSET will be tested and have results reported within 1-2 working days (the section of the writing sample graded off-site will take approximately 5天)
 

投诉、委屈和上诉

The goal is to provide equitable, timely, fair and accurate resolutions to problems 和投诉. 最初的抱怨或问题应提请注意 提交有关部门解决. 如果不能达成可接受的解决方案 within five working days, the student can then file a formal written complaint. In the event that a student desires to file a formal complaint, the process and procedures for filing a written a complaint, grievance, or appeal is available in the Texas State University System Rules and Regulations, the 正规靠谱赌博软件 学生手册, the 教师 Handbook, 学院目录和正规靠谱赌博软件网站.

拉马尔州立大学亚瑟港管理局
学生关系的其他联系方式:

Dr. 贝蒂·雷纳德，总统
(409) 984-6100
Dr. 帕梅拉·米尔萨普，学术事务副校长
(409) 984-6211
Mary Wickland，财务执行副总裁 & 操作
(409) 984-6125
希尔达·比卢普斯，双学分项目主任
(409) 984-6102